Btw, below are the timeline for this case. Heat could damage your Asus ZenFone Max Plus (M1). Use the charger and cable that came with your phone. But no response. Was about to send it to service center and just thinking to have a last try(charging) . but it suddenly i watch news google chrome can hang up shut down itself and never turn on every way i try. If your phone or tablet is refusing to turn on and you have not recently dropped it in water or done anything else that would cause obvious damage, try plugging it into the charger. I did payment too after lunch using google pay and locked my phone. As a last resort, you can try another cable to see if it might be a cable failure. The new tab was handed over to me on 03-Aug-2013, and bang - on 07-Sep-2013, around a month of regular use later the problems resurfaced in the new unit. Ladies and gents. Did you hold the power and volume down button in for a good 5-10 seconds? In addition to this, check if the battery is damaged or not. My phone won't charge unless I restart it and if I take the cable of the phone and plug it back in, it won't charge again, so i need to restart it again.. Can anyone please help me how to fi fix this, i've faced the same issue after a few days i bought this phone. Ladies and gents. If u dropped this phone or something dropped on it. so i need to wait battery totally drain to 0% and recharge it. Charge your phone for at least 30 minutes. Tried volume and power button press and hold for 5-10 secs two times. Did not turn on no matter whatever I tried for some time. Good it got back. Did you take your device to the service center? Plug the charger into a wall outlet. With your phone plugged in, press and hold both the volume-down button and the power button at the same time for at least 20 seconds. My not 9 dropped on my rog phone from 5 inches high. If the device is charging with the ac adaptor, please disconnect the ac adaptor, then press and hold the power button for 15 seconds until the device vibrates, then release the button.. 2-1. Connect your phone to your computer's USB port with the cable that came with your phone. If you see a red light, your battery is fully discharged. No charging indicator, tried turning it on. Also, Unlock Bootloader. Connect your phone to your computer's USB port with the cable that came with your phone. Check that the cable is securely connected to the charger and to your phone. If the red light is flashing, there isn't enough power to turn on. Press the power button for about 30 seconds. Tried holding power button. I yet to know the root cause. When it overheats or reaching heat limit it will black out the screen. When I â¦ Was it the international version 512gb? solanki.krunal7 Level 2. I am unable to replicate the issue. After two min, I tried turning it on, its not turning on. Plug in your phone with a working cable, charger, and outlet, then wait one minute. i also have the same problem and always do the same thing by press the volume and power on/off and its works usually. Yup seem like no choice but to send it to the service center. It took me back to hom page and its fully charge 100%. How did you get it resolved? it looks died. Usually phones randomly shutdown and turn on when force turned on. Hi, My phone sudden went on blackout, don't know how. Itâs a problem that can be easy or difficult to fix, depending on the cause. Hope this problem wont show up again and ll keep my device backed up. If you see a red light, your battery is fully discharged. Replace your phone battery and put it to full charge. Check that no accessories, like cases or battery packs, cover your phone's sensors or press its buttons. Or get a controller with built in fan. Press the power button to pick "Power off.". Ok, I had a similar issue with the rog phone 1, I had to send it using the warranty scheme, definitely make sure you do this. I am back.. My Fonepad was replaced after a Dead-On-Arrival certificate was issued following a long discussion/fight with ASUS India. for my phone is new and never drop never crash never damage just like a new phone can sell a good price. We love this device to play games with. 1) Put your phone into full charge. The next morning i wanted to use my rog. the hard reset â¦ i tried to turn it on by holding power button didn't work, tried to hard reset by holding power+volume up/down but still the same, connect charging cable but no use. This might trigger reset to protect itself from further damage. It will reset it. No charging indicator, tried turning it on. Anyone facing the same issue before？. What an extremely bizarre issue. If youâve just purchased the device, itâs recommended that you charge it for at least 8 hours before turning it on the first time. You can restart right away. The problem with a display not looking and functioning as it should could be as simple as the phone needing a restart. Even though Asus Zenfone 5 smartphone comes with Li-Po 2110 mAh battery, there seems to be a problem with poor battery-life. You may ask: why isnât my phone turning on? I'm sorry to hear that. I have tried to restart in that way. With the help of this data recovery solution, you will be able to intuitively recover lost, deleted or corrupted data on any Android devices. For your phone's details, contact your device manufacturer. But you had nothing worked. Press the volume-down button until you see the option to "Power off." Dropping it or something dropping on it. Nonetheless, itâs possible. Do not connect the phone to the charging cable. You can call it from another phone or use Find My Device. hello all, my asus 6z randomly switched off while charging. Day3 as described above. 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